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Section Library
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Resident Resources

Portal features, maintenance flows, move-in checklists, and resident FAQ sections.

01

Portal Feature Grid

Icon grid of resident portal capabilities.

Resident Portal

Everything in one place.

Pay Rent Online

Auto-pay, one-time payments, and full payment history — all from your phone.

Submit Maintenance

File a request with photos and track the status in real-time.

View Your Lease

Digital access to your lease, addendums, and all signed documents.

Message Management

Direct line to your property manager — no phone tag.

Notifications

Alerts for payment confirmations, maintenance updates, and community notices.

Move-In/Move-Out

Checklists, inspection forms, and key return coordination.

02

Maintenance Request Flow

Visual steps showing the maintenance lifecycle.

How It Works

Maintenance made easy.

Submit Request

Describe the issue, add photos, and set urgency level.

Instant

Assigned

Our team reviews and assigns a qualified technician.

< 2 hours

Scheduled

You'll get a confirmed date and time window.

Same week

Resolved

Work completed, documented, and closed in the portal.

24–72 hrs

Emergency?

Call our 24/7 hotline: (765) 385-9046

03

Move-In Checklist

Numbered checklist for new residents.

New Residents

Move-in checklist.

Transfer Utilities

Set up electric, gas, water, and internet in your name before move-in day.

Get Renters Insurance

Required before key pickup. We recommend at least $100K liability coverage.

3

Pick Up Keys

Visit our office during business hours with your ID and signed lease.

4

Set Up Portal Access

Activate your resident portal account for payments, maintenance, and messaging.

5

Schedule First Payment

Set up auto-pay or make your first rent payment through the portal.

04

Resident FAQ + Contact Sidebar

FAQ accordion with sidebar contact card.

Resident FAQ

Quick answers.

How do I pay rent?+

Log in to the resident portal and navigate to Payments. You can make a one-time payment or set up auto-pay.

What counts as a maintenance emergency?+

Flooding, no heat in winter, gas leaks, and fire damage. Call (765) 385-9046 immediately for emergencies.

Can I renew my lease early?+

Yes — contact your property manager 60+ days before expiration to discuss renewal options and pricing.

Are pets allowed?+

Pet policies vary by property. Most allow dogs and cats with a pet deposit. Check your lease or contact us.

How do I give notice to vacate?+

Submit written notice at least 30 days before your lease end date through the portal or in person.

Need Help?

Phone

(765) 385-9046

Email

hello@teayspm.com

Office Hours

Mon–Fri 9am–5pm


24/7 emergency line available